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Terms of Use

Effective Date: 30th Sept. 2024

Welcome to Serveaseit, your service management software solution. By using our platform or any of our services (collectively referred to as the “Service”), you agree to comply with these Terms of Use. Please review them carefully before using the Service. If you do not agree to these terms, you must refrain from using the Service.

1. Acceptance of Terms

By registering for, accessing, or using Serveaseit, you agree to be bound by these Terms of Use, along with our Privacy Policy and any additional terms that may apply. These Terms of Use constitute a legally binding agreement between you (the user, account holder, or visitor) and Serveaseit.

2. Definitions

  • “We,” “Our,” “Us”: Refers to Serveaseit and its owners, developers, or affiliates.
  • “You,” “User”: Refers to individuals or entities using the Service, including administrators, employees, contractors, and third-party users.
  • “Service”: Refers to the Serveaseit platform and any related tools, software, or services provided by us.

3. Eligibility

You must be at least 18 years old to use Serveaseit. By accessing or using the platform, you represent and warrant that you meet the eligibility criteria and are legally allowed to form binding contracts under applicable law.

4. Account Registration and Security

To use Serveaseit, you must create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain the security of your account by safeguarding your login credentials.
  • Notify Serveaseit immediately if you suspect any unauthorized access or use of your account.
  • You are fully responsible for all activities that occur under your account and for any harm that may arise as a result of improper access due to your failure to maintain security.

5. Use of the Service

Serveaseit provides tools to streamline service management for businesses. By using the Service, you agree to:

  • Use it in compliance with all relevant local, state, national, and international laws and regulations.
  • Use the Service solely for its intended purpose, which includes managing work orders, tasks, and service-related operations.
  • Refrain from engaging in any activities that could harm, disable, or impair the platform.

You must not:

  • Use the platform for fraudulent or illegal purposes.
  • Upload or transmit viruses, malware, or any malicious code that could compromise the integrity of the Service.
  • Attempt to gain unauthorized access to other users’ accounts, data, or the Service’s underlying infrastructure.

6. Subscription, Fees, and Payment

Serveaseit may offer different subscription plans with varying features and pricing. If you choose a paid subscription, the following applies:

  • You agree to pay all applicable fees as per the plan selected. Prices and payment terms are provided at the time of registration or subscription.
  • All fees are due in full and are non-refundable unless otherwise stated in our Refund Policy.
  • We reserve the right to change pricing or introduce new fees for paid services with prior notice. Any changes will not affect your current subscription cycle but will take effect at the time of renewal.

Late or missed payments may result in account suspension or termination of services.

7. Free Trial and Promotions

Serveaseit may offer free trials or promotional plans from time to time. These offers are subject to specific terms, and we reserve the right to withdraw or modify them without prior notice. Upon completion of a free trial, your subscription may automatically convert to a paid plan unless you cancel it before the trial period ends.

8. Service Modifications and Availability

We strive to ensure continuous availability of Serveaseit. However, we may need to perform maintenance or updates that could result in temporary service interruptions. You acknowledge that:

  • The Service is provided “as is” and “as available” without any warranties.
  • Serveaseit is not responsible for any disruptions, delays, or unavailability caused by unforeseen technical issues, updates, or third-party service providers.
  • We reserve the right to modify or discontinue any part of the Service, either temporarily or permanently, with or without prior notice.

9. User Data and Privacy

Serveaseit takes the protection of your data seriously. By using the Service, you acknowledge that:

  • You retain ownership of all data you submit through the platform, including customer information, work orders, and operational records.
  • Serveaseit may collect and process certain data as outlined in our Privacy Policy. This includes analytics and performance data to improve the Service.
  • We do not share your data with third parties without your explicit consent unless required by law.
  • You are responsible for ensuring that the data you upload or process via Serveaseit complies with applicable privacy regulations, including but not limited to the GDPR, CCPA, or any other relevant laws.

10. Third-Party Integrations and Services

Serveaseit may integrate with third-party tools or services to enhance functionality. By using any third-party services through Serveaseit:

  • You acknowledge that your interactions with third-party services are governed by their respective terms and privacy policies.
  • Serveaseit is not responsible for the accuracy, reliability, or performance of third-party services.
  • You use such services at your own risk, and Serveaseit does not assume liability for any issues arising from third-party integrations.

11. Intellectual Property

All content, design elements, software, and intellectual property associated with Serveaseit are the property of Serveaseit or its licensors. This includes, but is not limited to, trademarks, logos, text, graphics, and software code. You are granted a limited, non-exclusive, and non-transferable right to access and use the Service for your business needs. You may not:

  • Copy, reproduce, or distribute any portion of the Service without written consent.
  • Reverse-engineer, modify, or create derivative works based on the platform or its underlying code.

12. User-Generated Content

If you submit content to Serveaseit, such as feedback, reviews, or suggestions, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, and modify the content for any purpose. You are solely responsible for any content you submit, and you must ensure that your contributions do not infringe on third-party rights.

13. Termination and Suspension

We reserve the right to terminate or suspend your access to the Service for any reason, including but not limited to:

  • Violation of these Terms of Use.
  • Non-payment of fees.
  • Suspected fraudulent activity or abuse of the platform.

Upon termination, you will no longer have access to the Service, and any associated data may be deleted. You may cancel your account at any time by contacting our support team.

14. Disclaimer of Warranties

Serveaseit is provided “as is,” and we make no warranties or representations regarding the Service’s accuracy, reliability, or fitness for a particular purpose. We disclaim all warranties, whether express or implied, to the fullest extent permitted by law.

15. Limitation of Liability

To the maximum extent permitted by law, Serveaseit and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service. This includes but is not limited to loss of data, profits, or business interruptions, even if we have been advised of the possibility of such damages. Our total liability to you for any claim is limited to the amount paid by you in the past 12 months, or $100, whichever is greater.

16. Indemnification

You agree to indemnify, defend, and hold Serveaseit harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:

  • Your use or misuse of the Service.
  • Any violation of these Terms of Use.
  • Your breach of any third-party rights or applicable laws.

17. Changes to Terms

We may update these Terms of Use from time to time. Any changes will be posted on this page with the revised effective date. You are encouraged to review these terms regularly. Continued use of the Service after any changes constitutes your acceptance of the revised terms.

18. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of [Insert Country/Region]. Any disputes arising under these terms will be resolved in the courts of [Insert Country/Region].

19. Contact Information

For any questions, concerns, or issues regarding these Terms of Use, please contact us at:

  • Email: info@Serveaseit.com